About the Role
Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most exciting and quickly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work with governments and government-backed entities outside of the United States. They develop bespoke solutions that leverage customers’ proprietary data and expertise to transform their organizations with AI, understanding pain points and workflows to build cutting-edge solutions. These applications are powered by the Scale GenAI Platform, a full stack product to build, test and deploy frontier AI agents. The team focuses on developing custom AI applications, building custom LLMs, providing high-quality training data for research and government institutions, and developing partnerships for regional talent growth and AI adoption. This role is for an entrepreneurial and experienced product leader to play a pivotal role in the ideation and development of transformative AI solutions, with deep experience in AI/ML application development, strategic problem-solving, excellent listening skills, operational comfort, and a strong understanding of software engineering principles and practices. You will be responsible for owning large AI projects for one or many customers, leading a cross-functional team of engineers, MLEs, and operators to build highly impactful solutions that drive millions in revenue.
Responsibilities
- Lead design workshops with the client to define custom AI solutions
- Scope out new AI application use cases across various government entities
- Lead cross-functional development of AI applications and custom LLMs with diverse stakeholders (Engineering + Ops + Go-to-Market)
- Consistently engage with future end-users to solicit feedback and ensure we are prioritizing effectively
- Stay up to date with latest research in applied AI and training custom LLMs
- Scope out model evaluation sets and performance requirements, consistently review results, and iterate on the solution
- Give regular progress updates to the client and Global Public Sector leadership
Requirements
- 4+ years of experience building products with specific experience within the last 1-2 years building AI-powered products
- Strong technical background (STEM degree) and/or experience building technical software products
- Strong understanding of generative AI technologies and their applications in both enterprise and consumer settings
- Experience with vibe coding tools (i.e., Replit, Lovable, Bolt, etc.) and design tools (i.e., Figma/Canva/Miro)
- Exceptional leadership, presentation and communication skills with the ability to influence cross-functional teams
Qualifications
- Coding experience (Python)
- Proficiency in Arabic, both written and spoken
Benefits
- Comprehensive health coverage, dental and vision insurance, mental healthcare services, and more.
- PTO policies and accommodating schedules.
- Annual learning & development stipend, attending leadership breakfasts, manager training, speaker series, and joining an ERG.
- Welcome guests to our offices, and you can expect to see Scalien families and friends around. Join local happy hours, and accept invites to game nights, book clubs, and many other employee-led community events.
- Adequate leave policies in place to promote a healthy home and work life (Parental Support).