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Senior Product Manager | Account & Team Experience

DeepL
D
apartmentDeepLlocation_onBerlin; Amsterdam; London (Hybrid)schedulePosted 27 days ago
Full-timeProduct ManagementB2B SaaSAccount ManagementTeam Administration

About the Role

DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation. Building on a history of innovation, quality and security, DeepL continues to expand its offerings beyond the field of Language, including DeepL Agent - an autonomous AI assistant designed to transform the way businesses and knowledge workers get work done. Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. In the Business Acceleration Tech area at DeepL, our mission is twofold: accelerate growth by maximising the number of people that buy DeepL and enabling our customers to scale to any size, and provide robust platform capabilities to accelerate other teams at DeepL shipping enterprise-ready products and features. You'll work at the intersection of enterprise customer needs and internal platform capabilities, ensuring our large customers get world-class account management while making it effortless for DeepL's product teams to build enterprise-ready features from day one.

For enterprise customers

  • Own the strategy and roadmap for how large organizations onboard, manage teams, configure access, and scale DeepL usage across thousands of users
  • Partner with Sales, CSMs, and key accounts to understand enterprise requirements and build features that win competitive deals
  • Lead a collaborative team process to translate user and business needs into development requirements that drive impact
  • Ship features that make DeepL the obvious choice for Fortune 500 IT and procurement teams

For internal product teams

  • Define and build the platform strategy for how new DeepL products (Voice, Agentic, future launches) integrate account and team management into their user experiences
  • Partner with product teams to understand their needs and identify reusable components, systems, and patterns that accelerate enterprise feature development across DeepL
  • Work closely with Design and Engineering to identify opportunities for shared UI components and patterns - partnering with our design system team to ensure consistency across DeepL products
  • Act as the "PM for internal customers" – understanding what teams need, building what creates leverage, and driving adoption through value, not mandates

Across both

  • Own the full product lifecycle: discovery, delivery, launch, and measuring business impact
  • Communicate strategy clearly to diverse audiences - from C-suite customers to engineering teams

Requirements

  • 5+ years of product management experience, ideally with a mix of customer-facing B2B products and platform/internal tooling work.
  • Strong B2B SaaS domain knowledge, ideally in account management, user/team administration, or enterprise infrastructure.
  • Experience building products used by large enterprises (Fortune 500 scale) with complex organizational structures.
  • Proven ability to define product strategy in ambiguous environments – you've figured out _what_ to build, not just executed someone else's roadmap.
  • Comfortable with high autonomy and uncertainty: You thrive when the path isn't clear and can chart a course through ambiguity.
  • Platform thinking: You understand internal adoption challenges and know how to build platforms that teams _want_ to use, not ones they're forced to use.
  • Data-informed: You validate hypotheses with evidence but don't let perfect data prevent progress – you make decisions with incomplete information and learn fast.
  • Strong communication and presentation skills, grounded in data and customer insights.

Benefits

  • Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.
  • Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together.
  • Remote work, flexible hours: whether you're near or in our hubs in cities like Cologne, Berlin, Amsterdam, London, or prefer the comfort of your own home, you decide where your office is. We offer remote opportunities, flexible working hours and trust in your productivity, all in sync with your team's general locations and time zones to foster effective and seamless collaboration. Our aim is to integrate your work with your lifestyle, ensuring a balance that respects both your needs and our operational requirements.
  • Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.
  • Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.
  • Comprehensive health insurance: your health comes first. With our comprehensive insurance, we'll make sure you're covered from head to toe.
  • 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.
  • Annual learning budget: because we never stop learning, we’ve set up an annual budget for your professional development—pick a learning path which contributes to your career development and we'll back you up.
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DeepL
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DeepL

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AI Product ManagerBerlin; Amsterdam; London (Hybrid)

Frequently Asked Questions

How do I apply for this Senior Product Manager | Account & Team Experience position?

Click the "Apply Now" button on this page to be directed to the application. You will be taken to the employer's application page.

Is this position remote?

This role is based in Berlin; Amsterdam; London (Hybrid). Check the full description for remote or hybrid options.

When was this job posted?

This position was posted 27 days ago. We recommend applying promptly as positions can fill quickly.

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