Forward Deployed Engineer

About the Role

As a Forward Deployed Engineer at Notable, you will partner directly with customers to understand their biggest challenges and rapidly design, implement, and integrate technical solutions that drive real impact. This role blends problem-solving, creativity, and hands-on engineering as you help deploy products and workflows in live environments. You’ll gain unique exposure to critical industries and institutions across the country and play a key role in shaping how they operate and innovate. Our ideal candidate is technically curious, an excellent communicator, and deeply committed to customer success. They thrive in collaborative environments working seamlessly with both technical and non-technical partners and are comfortable operating in a fast-moving setting with evolving goals and continuous user feedback. Notable is the leading healthcare AI platform for transforming workforce productivity, helping health systems, hospitals, and payers improve healthcare quality, close gaps in patient care, drive member enrollment, and patient acquisition, retention, and reimbursement, scaling growth without hiring more staff. We are on a mission to improve the lives of patients, staff, and clinicians.

Responsibilities

• Technical Solution Design & Architecture: Leverage engineering expertise to design scalable AI workflows for clinical and operational use cases. You will produce professional-grade systems and data-flow diagrams to define interfaces, failure modes, and integration points with EHRs and legacy systems.
• Build & Deploy AI Agents: You will get hands-on to configure and deploy Large Language Model (LLM) powered workflows. This involves applying advanced prompting strategies, building agentic workflows, and tuning vector stores for quality, latency, and cost.
• Security & Compliance Assurance: Perform technical validation of AI algorithm outputs and ensure strict adherence to HIPAA/SOC 2 controls. You will establish guardrails (audit trails, least-privilege access) to ensure safe clinical deployment.
• Execute & Operationalize: Independently manage technical implementation plans, defining scope and setting expectations with customers. You will drive "scrappy-but-safe" prototypes into production and facilitate the transition to steady-state ownership alongside Customer Success teams.
• Stakeholder Engagement: Serve as the technical voice in customer meetings, translating complex platform capabilities into clear value propositions for executives and non-technical stakeholders.
• Drive Product Improvement: Provide input to internal cross-functional teams on platform gaps, identifying which capabilities are harder to deploy and helping to widen the competitive advantage.

Requirements

• 5+ years of experience in Forward Deployed, Solutions, or Implementation Engineering roles with significant client-facing responsibility.
• Proficiency in TypeScript/Node.js for backend development and scripting.
• Experience with APIs (REST, gRPC), event-driven architectures, and cloud infrastructure (AWS/GCP/Azure).
• Practical experience building with LLMs, including prompting, RAG, vector databases, and evaluation frameworks.
• Ability to communicate technical concepts to a variety of audiences, from technical/IT teams to operational executives.
• Willingness to travel up to 50% for customer and team meetings, with 3 days a week in the San Mateo office for Bay Area based employees.

Qualifications

Familiarity with healthcare data standards (HL7, FHIR, C-CDA) and workflows (Revenue Cycle, Access) is preferred.