Head of Global Corporate Communications

About the Role

• Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.
• We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.
• Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.
• Join us on our mission and shape the future!
• The Head of Global Corporate Communications will lead the Company’s global communications strategy and execution, with enterprise-wide accountability for the Company’s reputation, narrative, and stakeholder trust. This role is responsible for building, shaping and protecting the Company’s public profile across all internal and external audiences, ensuring clear, consistent, and credible communications aligned with business priorities and risk considerations. The Head of Global Corporate Communications will serve as a senior advisor to executive leadership, providing strategic counsel on complex, high- stakes issues and moments of change, and ensuring communications decisions support the Company’s long-term value creation, and strategic objectives.

Responsibilities

• Organizational Leadership
• Build, lead, and mentor a high-performing communications organization, including internal teams and external agency partners.
• Develop annual operating plans, budgets, and performance metrics to measure effectiveness and ROI.
• Foster a culture of excellence, adaptability, accountability, and continuous improvement.
• External Communications
• Lead the development and refinement of the Company’s strategic narrative, creating a cohesive and holistic communication strategy that strengthens the Company’s public image and reputation.
• Serve as the Company’s primary spokesperson on high-stakes matters, including crisis and issues management, executive leadership changes, transactions, regulatory developments, and other material corporate events.
• Build and maintain strategic relationships with media outlets in all operating and target markets, ensuring proactive engagement and positive media coverage of the Company’s brand and initiatives.
• Own enterprise reputation management, including proactive identification and mitigation of reputational risks across global operations, regulatory environments, and public-facing issues.
• Collaborate with the Finance team to develop and execute the Company’s financial and investor communications strategies including IPO readiness plans.
• Provide strategic counsel to senior executives on external messaging, ensuring consistency and alignment with the Company’s broader communication goals; offer media training to key executives when necessary.
• Partner with internal leaders in Government Relations, Marketing, Sales and Investor Relations and Human Resources to ensure seamless and consistent engagement across relevant parties.
• Collaborate with Marketing on the company’s social media and digital content strategy, ensuring consistency of brand, content, and visual identity across all business units and platforms, both internal and external.
• Internal Communications
• Lead all internal communications initiatives, including employee engagement through the Company’s web pages, social media platforms, and internal communication channels.
• Lead enterprise-wide efforts to drive strategic clarity, alignment, and engagement across a geographically dispersed workforce, particularly during periods of transformation or change.
• Ensure internal communications reinforce accountability, performance expectations, and cultural cohesion across regions and functions.
• Collaborate with key internal stakeholders, including leaders in Finance, Human Resources, Government Relations, Investor Relations, Operations, and IT, to design cohesive communication strategies that support key organizational initiatives and changes.

Requirements

• 15+ years of senior leadership experience in communications leadership roles, preferably in a high-growth or global technology company.
• Experience with devising and executing against a cross-functional communications plan that aligns to business objectives, preferably in a B2B environment and for an organization with both upstream and downstream operations.
• Proven success in building teams, managing change, and driving business results.
• Extensive experience operating in highly matrixed, cross-functional environments and influencing senior stakeholders without direct authority.
• Excellent verbal, written, and presentation skills with the ability to influence stakeholders at all levels.
• Bachelor’s degree in Communications, Business Administration, or a related field required.

Qualifications

MBA or relevant advanced degree preferred.