About the Role
Cohere is the leading security-first enterprise AI company, building cutting-edge foundation AI models and end-to-end products designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems and believe our work is instrumental to the widespread adoption of AI. Our team consists of researchers, engineers, designers, and more, all passionate about their craft. We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany, and Paris. This role is crucial for building the storytelling engine to deliver Cohere's strong AI narrative and deployable product at scale. This cross-functional, individual contributor position involves deep partnership with product, research, engineering, and go-to-market teams to translate complex technical work into clear, compelling stories. You will help Cohere articulate what we’re building, why it matters, and how our technology is reshaping enterprise AI, crafting narratives that resonate with technical and non-technical audiences. This is a rare opportunity to build a product and technology communications function at a fast-growing company in the most dynamic space in technology, focused on distilling technically complex ideas into mainstream messages that can be understood by all media globally.
Responsibilities
- Develop product and technology communications strategies that support Cohere’s business goals, product roadmap, and technical differentiation.
- Partner with product, engineering, research, and modeling leaders to craft messaging, narratives, and materials that explain Cohere’s technology in accessible, high-impact ways.
- Lead communications around product launches, including messaging frameworks, FAQs, press releases, and executive talking points.
- Translate complex technical concepts into clear, compelling content for customers, partners, analysts, and media.
- Collaborate with corporate comms to drive proactive storytelling that elevates Cohere’s technical leadership and product momentum.
- Work closely with marketing to ensure consistency across product marketing, developer content, and external communications.
- Support thought leadership for product, research, and modeling executives.
- Use qualitative and quantitative insights to refine messaging and understand what resonates with technical audiences.
- Prepare and support crisis and issues communications related to product, security, or technical incidents, partnering with Corporate Communications and relevant teams.
Requirements
- Have 5–7 years of experience in product and technology communications, or technical content — ideally in AI, enterprise software, or developer‑focused environments.
- Are an exceptional writer with a talent for simplifying complex technical topics without losing nuance.
- Have experience partnering with product and engineering leaders and can operate as a trusted advisor.
- Understand enterprise AI, machine learning, or developer ecosystems and are eager to go deeper.
- Are highly organized and detail‑oriented with strong project management skills and a bias for action.
- Are comfortable navigating ambiguity and thrive in fast‑moving, high‑growth environments.
- Have experience with product launches, technical content development, or developer‑focused communications.
- Build strong cross‑functional relationships to drive clarity, consistency, and alignment across teams.
Benefits
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
- Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
- Cohere is remote-friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.