Deployed Engineer - ANZ

About the Role

At Cognition, customers are our highest priority. Deployed Engineers (DEs) are customer-facing technical experts who help our customers maximize the value they get out of Devin. You'll lead all technical aspects of our pre-sales process, designing compelling product demos, executing pilots, and working closely with engineering organizations to identify and delegate the right use cases to Devin. Beyond initial engagement, you'll design and deliver ongoing training programs and enablement resources to help customers roll out Devin to thousands of engineers. You’ll be successful in this role if you have a technical background – either studied computer science or have extensive experience leading highly technical sales engagements – and if you love building, and if you embody the drive and grit required to win in a fast-paced, high-intensity environment. Cognition is an applied AI lab building end-to-end software agents, with Devin being the first AI software engineer. This role is crucial for ensuring customers successfully adopt and utilize Devin.

Responsibilities

• Own all technical aspects of the customer lifecycle—from deployment through activation, making sure our customers are successful using Devin
• Work closely with customers to understand their technical challenges and identify the best use cases for Devin to be a productive contributor
• Build deep relationships with our customers’ engineering teams to ensure smooth product integration and adoption, activating top users and driving product utilization
• Build! Always listen to customer feedback, have a bias towards implementing requested features yourself, and advocate for the customers’ needs with the rest of the team
• Be the customer oracle! Exercise your product instincts to help set the roadmap

Requirements

• Degree in a STEM field
• Proven track record of successful enterprise deployments in previous GTM or forward deployed engineering roles
• You’re a natural relationship-builder, an excellent communicator and feel comfortable talking about complex technical topics with customers in all roles and levels
• Thrive in ambiguous and rapidly changing environments — you’re willing to move fast and quickly grow in scope and responsibility
• You have a demonstrated exceptional ability to learn