About the Role
As a Technical Account Manager at Cloudflare in Sydney, Australia, you will serve as a primary technical point of contact for Cloudflare's strategic customers, ensuring their successful adoption and utilization of Cloudflare's platform. Your role is critical in fostering strong customer relationships, providing expert guidance on product features, troubleshooting technical issues, and advocating for customer needs internally. You will work proactively with clients to optimize their Cloudflare configurations, conduct technical reviews, and identify opportunities for further engagement. This position requires a deep technical understanding of Cloudflare's offerings and the ability to translate complex technical concepts into business value, directly supporting Cloudflare's mission to build a better and more reliable Internet for its users.
Benefits
- Competitive pay & AI stipend
- Take-what-you-need vacation
- Paid maternity & paternity leave
- Employee benefits including healthcare, life insurance, short- and long-term disability, pension plans
- Commuter program
- Wellbeing (mental health, childcare and family forming support)