About the Role
- Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.
- Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.
- We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.
- As our Senior Product Designer, you won't just be designing software. You'll be redesigning the future of healthcare delivery. You'll create experiences that give clinicians back time, reduce cognitive load, and enable doctors to give their patients undivided attention again.
- Healthcare is broken in ways most people don't see. Clinicians spend up much of their time on administrative tasks, leading to unprecedented burnout rates and compromised patient care. The current state of clinical documentation forces doctors to choose between looking at their patients or looking at their computers.
- This role is for someone who dreams big and can reimagine experiences. You'll be working on problems that have never been solved before, in an industry where design decisions impact human lives and wellbeing.
Responsibilities
- As our Senior Product Designer, you’ll shape the product experience at Abridge, setting a high bar for taste, clarity, and strategic thinking across initiatives that directly impact clinicians, patients, and care teams.
- You’ll collaborate deeply with cross-functional partners, immerse yourself in the complexity of clinical workflows, and bring structure and empathy to ambiguous problems. Whether you’re prototyping new ideas or refining existing features, you’ll advocate for design excellence at every stage of the product lifecycle.
- Simplify the Complex: Tackle our most challenging and ambiguous design and customer problems, transforming complex clinical workflows and AI capabilities into intuitive and delightful user experiences.
- Elevate Our Craft: Push the boundaries of visual and interaction design. You have an extremely strong command of design principles, motion, and prototyping, ensuring every pixel and interaction is meticulously considered and executed to perfection.
- Lead End-to-End Design Execution: Design for today’s needs and tomorrow’s challenges, translating early ideas into concrete, high-fidelity designs, prototypes, and user flows. No task is too small or too large when it comes to building exceptional products.
- Champion User-Centered Design: Advocate passionately for our users,clinicians who rely on our product daily. Engage in user research, synthesize insights, and ensure that every design decision is rooted in a deep understanding of their needs and pain points.
Requirements
- 5-7+ years of experience shipping impactful product design in complex domains. Bonus points for AI experience.
- A proven track record of leading significant design initiatives from concept to launch, demonstrating measurable impact on user experience and business outcomes.
- A high craft bar that you consistently meet and exceed. You sweat the details and inspire others to do the same.
- Exceptional communication, presentation, and storytelling skills that enable you to articulate design rationale and influence stakeholders at all levels.
- A highly collaborative spirit and a low ego, with a genuine desire to learn, teach, and grow with a fast-paced, high-performing team.
Qualifications
- AI/ML products
- Consumer mobile
- Enterprise product experience
Benefits
- Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
- Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.
- Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
- Paid Parental Leave: Generous paid parental leave for all full-time employees.
- Family Forming Benefits: Resources and financial support to help you build your family.
- 401(k) Matching: Contribution matching to help invest in your future.
- Personal Device Allowance: Tax free funds for personal device usage.
- Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
- Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
- Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
- Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.
- Compensation and Equity: Competitive compensation and equity grants for full time employees.
- ... and much more!