About the Role
Scale AI is hiring a highly skilled foundational IT Systems Engineer for our Public Sector IT team to design, build, and operate secure, scalable infrastructure that empowers employees to do their best work. You’ll join a creative, fast-moving, solutions-oriented group that architects and implements automation across identity and access management, endpoint management, and our broader SaaS stack. Leveraging Okta Workflows, GCC High/Azure Gov, and your familiarity with federal frameworks (FedRAMP High, IL6, CMMC), you’ll deliver robust, audit-ready systems that meet stringent compliance requirements. The ideal candidate pairs deep IAM best practices and hands-on SaaS administration with a zero-trust mindset, clear documentation, and a genuine drive to make people happy—while protecting system integrity in a fast-paced, high-security environment. At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
Responsibilities
- Assist with the administration of our tech stack with platforms such as Okta, GCC High, Opal, Slack, Jamf, Jira, and many more.
- Provide escalated assistance to the IT Services and Support team.
- Partner with Security/Compliance on audit artifacts (SSP updates, POA&Ms, control mappings to NIST 800-53/171, CMMC 2.0).
- Create and update technology documentation for internal IT teams and Scale employees.
- Design and maintain Zero-Trust controls (device posture, network segmentation, Conditional Access) across GCC High/Azure Gov and Okta.
- Build Okta Workflows and lightweight services (webhooks/queues) to automate joiner–mover–leaver events, access reviews, and deprovisioning.
- Own change management for IT systems in regulated environments (CAB records, rollback plans, validation evidence).
Requirements
- 5+ years of IT systems, infrastructure, and/or engineering experience.
- Experience with integrating with SaaS APIs and SDKs.
- Experience with leveraging Okta or similar identity management systems for authentication and provisioning methods such as SAML, OIDC, and SCIM.
- Scripting experience with Python, Powershell, and/or bash.
- Experience working within SCIFs.
- Familiarity with IL6 / FedRAMP High / CMMC 2.0 control families and how they translate to concrete IT configs.
- Possession of an active Secret or TS/SCI clearance.
Qualifications
- IT Security and Compliance focused mindset.
- Familiarity with Infrastructure-as-Code for identity/MDM configs (e.g., Terraform providers for Okta/Jamf/Azure).