About the Role
- Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
- Anthropic's Legal Operations team builds the systems, workflows, and tools that let our legal team operate at the speed of the company. We've made significant investments in tooling and automation — and now the challenge is keeping that work coordinated, visible, and actually used.
- As a Legal Operations Specialist, Tooling & Enablement, you'll sit at the intersection of three things: keeping our tooling work organized and moving, partnering with the team on getting tools into the legal team’s hands, and contributing directly to technical builds. The right balance across these will depend on what you bring — we're open to someone who leans toward the technical side and can think through solutions end-to-end, as well as someone who leans toward coordination and enablement with meaningful technical contribution.
- What's non-negotiable: you need to be genuinely comfortable with technology, curious about AI, and able to hold your own in a technical conversation. Above all else, you want to solve hard problems with a human-centric approach that thoughtfully weaves together a technical solution.
Responsibilities
- Coordinate the legal team's AI tooling roadmap — maintaining visibility into what's in progress, tracking timelines across multiple concurrent workstreams, and communicating status to stakeholders
- Triage incoming tooling requests, assess complexity and scope, and route work appropriately — handling straightforward builds yourself and flagging those that need deeper technical review
- Build no-code and low-code solutions end-to-end: Claude.ai Projects, AppSheet apps, Slack workflows, and similar tools that solve real pain points without requiring deployment infrastructure
- Partner with the team on AI adoption efforts — contributing to training materials, documentation, and user guides as new tools ship
- Support the legal team onboarding process and maintain onboarding content as our tooling evolves
- Track adoption signals and surface patterns: what's being used, what isn't, and what that tells us about where to focus
Requirements
- At least 4–7 years of experience in legal operations, legal technology, or a technical operations role
- Comfortable keeping multiple projects organized and visible simultaneously — you can track dependencies, flag risks early, and keep stakeholders informed without being asked
- Comfortable building lightweight technical solutions — Claude Projects, no-code apps, Slack automations — and know how to scope what's appropriate for DIY versus what needs engineering input
- Worked alongside teams building and shipping tools, and understand what it takes to get a new workflow actually adopted
- Lead with curiosity — you ask good questions, want to understand how things work, and are honest when you don't know something
- Bring empathy to the work: you understand that change is hard, especially for busy lawyers, and you meet people where they are rather than where you wish they were
- Collaborative and low-ego — you'll flex into adjacent work as the team grows and don't protect scope at the expense of outcomes
- Enough of a sense of humor to keep the work enjoyable, even when it's complex
- Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
- Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
Qualifications
- Experience in legal operations at a law firm, in-house legal department, or legal technology company
- Hands-on experience with Claude, Claude Code, or MCP integrations
- A track record of building or contributing to training programs or onboarding processes in a technical environment
- Familiarity with change management in professional services environments, where skepticism about new tools is real and earned
- Experience with tools like AppSheet, Tines, Zapier, or similar no-code/low-code platforms
Benefits
- Competitive compensation and benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
- Lovely office space
- Visa sponsorship available