About the Role
- Cohere is the leading security-first enterprise AI company, building cutting-edge foundation AI models and end-to-end products to solve real-world business problems. We train and deploy frontier models for enterprises building AI systems, believing our work is instrumental to the widespread adoption of AI. We are a global technology company co-headquartered in Toronto and San Francisco, with key offices in London, New York City, Montreal, Seoul, Germany, and Paris.
- We're hiring a Marketing Chief of Staff to ensure Cohere's marketing organization operates at peak efficiency. This role reports to the VP of Brand and spans all marketing functions: brand, editorial, design, product marketing, demand generation, and integrated marketing. This is a highly operational role, not solely strategic or merely project management. The marketing org consistently ships product launches, field events, partner campaigns, and demand programs in parallel, often across various regions and time zones. Your primary responsibility is to prioritize critical work, ensure plans are executed, and enable the VP of Brand and the leadership team to focus on strategic leadership rather than firefighting. The role involves significant operational work, including managing the planning calendar, budget, headcount, weekly business reviews, and cross-functional handoffs. You should embrace these operational aspects. While Marketing Ops handles systems like the MarTech stack, attribution, scoring, routing, and data pipelines, your focus is on the operating rhythm of the organization: meetings, priorities, plans, and resulting decisions. You will be a heavy consumer of Marketing Ops' work, ensuring its effective utilization and challenging discrepancies, but not owning the underlying tooling or data infrastructure. Your position centers on establishing and maintaining the operational cadence of the marketing organization.
Responsibilities
- Run the marketing org's planning cadence: annual and quarterly planning, goal-setting, and the weekly and monthly business reviews. Hold the calendar.
- Drive budget and headcount planning against the slate, working from Marketing Ops' tracking and reporting, and keep both honest as priorities shift mid-quarter. You own the trade-off conversations; Marketing Ops owns the numbers underneath them.
- Make the reviews worth holding. Drive the prep, the follow-through, and the decisions that should come out of them.
- Turn the VP of Brand's priorities into plans the team can execute, then hold the line on those priorities when new fires start.
- Keep major programs from colliding or stalling across brand, editorial, design, product marketing, demand gen, and integrated marketing. A lot of this is seeing the crash coming and preventing it.
- Be the person teams come to when it isn't clear who owns a decision.
- Represent marketing in cross-functional planning with sales, product, and finance, so the org's commitments are realistic and its dependencies are visible. When marketing promises something to another team, you make sure the promise was sane and gets kept.
- Build the materials leadership relies on: board updates, all-hands content, exec readouts. Make them clear and honest, not decorative.
- Give the VP of Brand back time and attention by carrying the work that doesn't need to land on their desk.
- Lead the things that don't fit neatly on any one team's plate: a reorg, a new agency relationship, a flagship event, an org-wide planning week. Own them end to end.
Requirements
- 10+ years of operating experience, with real time inside a marketing org in a Chief of Staff, business operations, or senior program-operations seat.
- A practitioner's understanding of demand generation and account-based marketing in a B2B context. You can talk pipeline, not just plans.
- Comfort with marketing and pipeline metrics and with running a budget. You can build the model and read the dashboard.
- A track record of bringing order to a fast, complex org without grinding it to a halt.
- Clear writing, straight talk, and the presence to hold a room of senior people to a plan.
Qualifications
- Chief of Staff or business operations at a high-growth B2B software or AI company.
- A marketing ops or RevOps leader who wants an org-level operating seat rather than a systems seat.
- Strategy or management consulting followed by an in-house operating role.
- A demand-gen or integrated-marketing operator who has moved into an org-level operating seat.
Benefits
- Cohere is committed to fair and transparent pay practices. The salary range listed for this role reflects the expected base compensation. Actual compensation offered will be determined by factors such as location, level, job-related knowledge, skills, education, and experience.
- For candidates based in the United States, the Compensation Range is : $155,000 – $240,000 USD
- For candidates based in Canada, the Compensation Range is : $220,000 – $270,000 CAD
- Cohere is remote-friendly. We have offices in Toronto, San Francisco, New York City, London, Paris, Montreal, and more coming soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.