About the Role
As a Founder’s Associate Intern( (f/m/d)*, you will provide strategic and operational support to our Chief of Staff and the CEO’s office, enabling the efficient execution of key initiatives enhancing productivity, streamlining processes, and driving the company toward achieving its vision and goals. Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York.
Responsibilities
- **Strategic Planning:** Participate in strategy meetings and contribute to developing business plans and strategic initiatives.
- **Project Management Support:** Assist in planning, executing, and monitoring various projects of high strategic importance.
- **Research and Analysis:** Conduct research, analyze data, and generate insights to support decision-making processes.
- **Operations Support:** Assist with our day-to-day operations to enhance efficiency.
Requirements
- Bachelor's Degree or higher in Business Management or related fields.
- Ability to work from our Berlin HQ at least 3 times a week.
- 1-2 years experience in fast-paced environments (e.g. Strategy Consulting, Venture Capital, high-growth start-up).
- An entrepreneur at heart with a hands-on mentality.
- Strong organizational & prioritization skills.
- Excellent communication skills in English and German.
Benefits
- Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture.
- Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI.
- Weekly sponsored office lunches, regular team events, game nights, and other social activities.
- Work from a home and/or our beautiful office(s) in the heart of Berlin or Munich with adjustable desks, social areas, fresh fruits, cereals, and drinks.