Senior Software Engineer, Experience Platform Team

About the Role

The Experience Platform team is looking for a full-stack/backend software engineer who’s excited to build foundational product systems that will scale with Pinecone’s rapid growth. You will have a wide scope of responsibility and ownership over delivering an exceptional user experience, from data and server architecture to API design and UI development. For this role, we’re looking for someone who can dive into our metering and data pipelines to increase scalability, reliability, and performance. As a new team at Pinecone, we have a strong mandate to deliver a world-class product experience for our users across a wide range of domains, including authentication, observability, usage metering, and growth initiatives. Our mission is to accelerate product development and user acquisition through high-leverage platform capabilities. The team is small and authors primarily in Typescript and Rust. We work very closely with product, design, and other engineering teams to identify user needs and build the right thing, at the right abstraction level, at the right time. We need someone who isn’t satisfied until their work has had a measurable impact on our users and who’s willing to reach across the stack to find opportunities for innovation.

Responsibilities

• Design event-driven architectures and distributed systems for reliable real-time and batch event processing.
• Develop queueing and streaming systems (e.g., Kafka, Kinesis) with robust event handling mechanisms.
• Build pipelines for ingesting, transforming, and aggregating usage data, ensuring accuracy and reliability.
• Integrate with external APIs and vendor systems, designing for resiliency against outages or inconsistent data.
• Create auditable and observable systems with monitoring, alerting, and verification mechanisms.
• Implement end-to-end user experiences across multiple services and web applications

Requirements

• At least 5 years of experience in full-stack or backend development (NodeJS, Rust, Python, or Go).
• Experience with queueing and streaming technologies like Kafka, Kinesis, or Pub/Sub.
• Familiarity with creating web interfaces with React or other frontend frameworks.
• Expertise in event-driven system design and distributed systems principles.
• Proficiency in building reliable data processing pipelines for usage tracking and reconciliation.
• Familiarity with integrating third-party APIs and handling inconsistent data.
• Hands-on experience with one or more major cloud providers (AWS, GCP, Azure), especially services related to data streaming, serverless compute, and data storage.
• Strong understanding of RESTful API design.