About the Role
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. For 10 years, Scale has provided the high-quality data and full-stack technologies that power the world's leading models, and has helped enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. Every industry is moving AI to the center of operations, but there is still no clear blueprint for getting from pilot to profit. That is the problem our engineers work on. As a New Grad Software Engineer, you will own meaningful, customer-facing work from day one — shipping products, talking directly to the customers who use them, and iterating fast.
Responsibilities
- Build reinforcement learning and post-training data pipelines that power frontier model development
- Develop evaluation infrastructure that measures model reliability for enterprise and public sector customers
- Ship agentic AI applications and the tooling that makes them observable, testable, and safe to deploy
- Ship tools that accelerate the growth of new qualified contributors on Scale's platform
- Build fraud-detection systems that remove bad actors and keep Scale's contributor base safe and trusted
- Use models to estimate the quality of tasks and contributors, and guarantee quality on requests at large scale
- Devise advanced matching algorithms that pair contributors to customers for optimal turnaround and accuracy
- Create optimized and efficient UI/UX tooling, in combination with ML algorithms, for 100k+ contributors completing billions of complex tasks
- Develop new AI infrastructure products to visualize, query, and explore Scale data
- Build a customer service RAG application that handles thousands of questions a day
- Integrate a cutting-edge ML model that predicts churn into a customer's retention system
Requirements
- A graduation date in Fall 2026 or Spring 2027 with a Bachelor's degree (or equivalent) in a relevant field (Computer Science, EECS, Computer Engineering, Statistics)
- Product engineering experience such as building web apps full-stack, integrating with relevant APIs and services, talking to customers, figuring out 'what' to build and then iterating
- Previous Product/Software Engineering internship experience
- Track record of shipping high-quality products and features at scale
- Experience building systems that process large volumes of data
- Experience with Python, Typescript, React, and/or MongoDB
Qualifications
- Hands-on experience with LLMs, evaluations, or agentic systems — whether from internships, research, or personal projects
- Open source contributions or a portfolio of shipped side projects
Benefits
- Health & Wellbeing: Comprehensive health coverage, dental and vision insurance, mental healthcare services, and more. PTO policies and accommodating schedules ensure you'll get time off when you need it to relax and recharge. Note that our offerings may vary by region as we strive to respond to the unique needs of Scaliens around the globe.
- Personal & Career Growth: Continuously learn and grow through annual learning & development stipend, attending leadership breakfasts, manager training, speaker series, and joining an ERG.
- Building Scale Community: We welcome guests to our offices, and you can expect to see Scalien families and friends around. Join local happy hours, and accept invites to game nights, book clubs, and many other employee-led community events.
- Parental Support: Balancing work and family is essential, and Scale understands the importance of having adequate leave policies in place to promote a healthy home and work life.